The U.S. Department of Education has contracted with Nelnet to handle the application and processing of the Perkins Loan Total and Permanent Disability (referred to as TPD). Borrowers are required to contact Nelnet to apply for TPD.
There are three ways to qualify for TPD:
- Veterans Affairs Determination
- Social Security Administration Determination
- Physician Certification
If you are unsure if you qualify for TPD, please contact Nelnet by phone or email for assistance. They are available seven days a week at 888.303.7818 from 8:00 a.m. to 8:00p.m. (EST) or email them at DisabilityInformation@Nelnet.net.
To obtain a TPD discharge application, you may choose one of the following options:
• Start TPD Discharge Application Online http://www.disabilitydischarge.com
• Download and/or Print blank TPD Discharge Application TPD Discharge Application
You can choose to open the PDF and print the blank application or to save the PDF to your computer and then print it. In either case, you will need to complete sections 1 through 3. The next step is to either attach the supporting documentation to your application or have a physician complete Section 4 of your application. Finally, mail the discharge application and, if required, your supporting documentation to the address listed below.
• Request TPD Discharge Application by Phone or Email (1.888.303.7818/DisabilityInformation@Nelnet.net)
This option allows you to contact Nelnet by phone or email and request that they send to you a paper TPD discharge application through the mail. After you receive the blank paper application, complete sections 1 through 3. The next step is to either attach the supporting documentation to your application or have a physician complete Section 4 of your application. Finally, mail the discharge application and, if required, your supporting documentation. to the address listed below.
Send Your Completed TPD Discharge Application with any required documentation to:
U.S. Department of Education
TPD Servicing
PO. Box 87130
Lincoln, NE 68501-7130
Contact Student Loans Department
Phone: 209.946.2446
Fax: 209.946.2653
Email: studentloans@pacific.edu
Location
Finance Center, 1st Floor
3622 Stagg Way
Stockton, CA 9521
Mailing Address
University of the Pacific
Attn: Student Loans
3601 Pacific Ave
Stockton, CA 95211
Office Hours
Monday through Friday from 8:30 a.m.–5 p.m.
Closed 12 p.m.–1 p.m. for lunch
Closed Thursday from 8:30 a.m.–9:30 a.m.
